Privacy Policy
ShopNILplayer.com doesn’t like it when someone gives away our personal information and neither do you! That’s why we don’t rent, sell or share your personal information with anyone. Our Privacy Policy details how your personal information is collected and how your personal information may be used. Read more about our privacy policy. Thanks for shopping with confidence!
January 22, 2023 Shop NIL Players Inc. Store (“us”, “we”, or “our”) operates the Fashion Store website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Our Privacy Statement
SECTION 1▸What Do We Do With Your Information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. “Text Marketing and notifications (if applicable): By entering your phone number in the checkout and initializing a purchase, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 10 per month. You can unsubscribe from further text messages by replying STOP. Message and data rates may apply.” We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
SECTION 2▸Consent
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us.
SECTION 3▸Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4▸Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. PAYMENT: If you choose a direct payment gateway to complete your purchase, It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5▸Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Google Analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at
SECTION 6▸Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7▸Age of Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 8▸Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 9▸Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us.
Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us.
RETURN POLICY
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WHEN WILL MY ORDER SHIP?Product orders are usually processed and shipped within 2-3 days of purchase. Custom orders take 3-5 days to ship out. When your order ships, your tracking info is automatically sent to you via the email you provided during checkout. If you have questions about your tracking, simply reach out to us. If your order hasn’t shipped throughout the regular time frame, please reach out to us! We’ll resolve it asap, simply send an email to order@shopnilplayers.com
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HOW DO I TRACK THE STATUS OF MY ORDER?Please visit our Order Status Page to track the status and location of your order.
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WHY THESE HAS BEEN NO UPDATE ON MY TRACKING?If it has been more than 10 days since your order has shipped and not reflected on the shipper’s website or no update tracking information since the last tracking update, please contact us.
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WHEN WILL I RECEIVE MY TRACKING NUMBER?Shop NIL Players Inc. Needs to Manufacture your products before shipping. We allow 24 hours for our customers to cancel their order. After 24 hours, we will process your order and get it ready for shipping. Which takes 3-4 business days. You will receive an email as soon as it ships with all tracking details.
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WHAT IS YOUR RETURN POLICY?You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged and we will refund you. Custom orders are the only products on the site that are FINAL SALE items. To return your merchandise, please email: order@shopnilplayers.com for the return address and always include your ORDER NUMBER and FULL NAME. *NOTE: We do not provide pre-paid shipping packages to send products back to us. You must send back unwanted products at your own expense.
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WHAT IS YOUR CANCELLATION POLICY?You may cancel your order within (24) hours of purchase, MST. We are committed to our customers and your satisfaction. To cancel your merchandise, please email: order@shopnilplayers.com and label the subject line: CANCEL MY ORDER, and make sure to include your full NAME and ORDER NUMBER. Cancellations after (24) hours will require the customer to return the undamaged product to receive a full refund. We cannot exchange your order after (24) hours because it will have already gone into production. Please review our RETURN POLICY.
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CAN I CHANGE MY ORDER?You may amend your order and address details within (24) hours of purchase. Please contact order@shopnilplayers.com as soon as possible with your change requests, and label the subject line: CHANGE MY ORDER, and make sure to include your FULL NAME and ORDER NUMBER. We can confirm your changes have been made.
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HOW CAN I GET A REPLACEMENT FOR A DAMAGED ITEM?If your product arrives damaged or defective in some way we offer a hassle-free replacement. Here’s how: Take a digital photo of your damaged product and the shipping container it arrived in (only if the package is also damaged). Attach your photos to an email and send them to order@shopnilplayers.com. Please include your ORDER NUMBER, FULL NAME, and brief description. You will receive an email within 24 hours confirming that your damaged replacement will be processed. If your photo return is confirmed, you do not need to mail back your product. We will process the refund or replacement based on the claim and automatically send out your replacement.
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WHY DOES THE COLOR OF THE PRODUCT I RECEIVED LOOK DIFFERENT THAN THE ONE FROM THE WEBSITE?Actual colors may vary; every monitor or portable device has different capabilities to display colors, and everyone sees these colors differently. We try to edit our photos to show the samples as life-like as possible. Shop NIL Players Inc. cannot guarantee that the color you see on your device accurately portrays the actual color of the product you will receive.
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WHO DO I CONTACT FOR PRESS INQUIRIES?For all press inquiries email order@shopnilplayers.com and your email will be forwarded to the right person!
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WHEN IS MY PROMOTION CODE APPLIED?If you have received a promotion offer CODE, you may redeem your discount at the time of Checkout in your Cart Discount section.
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I DON'T SEE AN ANSWER TO MY QUESTION LISTED, HOW CAN I GET MORE HELP?If we have not answered all your questions in this customer service section, please Contact us! order@shopnilplayers.com with your full NAME and ORDER NUMBER and our customer service specialist will be in touch shortly!
At Shop NIL Players Inc., we do our best to provide the most accurate product descriptions we can. Our sizing charts match up congruently with their respective products and have been mentioned clearly on the product page. We want our customers to acknowledge exactly what they are ordering.
A Few Things to Note
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Our return policy lasts 10 days. If 10 days have passed after the exact date on which you received our products, we, unfortunately, can no longer offer you a refund or exchange. However, this 10-day term does not include the time needed for the return process, which may vary by location of sender.
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Due to inspection, cleaning, and repackaging as well as cancellation after shipment: a 15% restocking fee will be applied to all orders that are returned for a refund. The fee will be applied to the original orders, which means that you will be refunded 85% of your order total.
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Orders exchanged or items returned/exchanged due to Manufacturer’s Defect/Shipping Damage will not incur this restocking fee.
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We do not provide return labels unless it is a Manufacturer’s Defect. It will be considered the customers’ responsibility to pay shipping cost for returning the items.
SECURE SHOPPING
Secure Sockets Layer (128 Bit SSL Security)
ShopNILplayer.com uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.
PCI Compliant
The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and debit card information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure.
Is Shop NIL Players Inc. PCI Compliant?
Yes, Shop NIL Players Inc. is certified Level 1 PCI DSS compliant.
We are very serious about your online security and have invested significant time and money to certify our solution PCI compliant. From annual on-site assessments validating compliance to continuous risk management, we work hard to ensure our platform is secure.
Your Payment Information
Your credit card number or Bank account is not accessible to us. When your purchase is completed, we are only able to see your billing information, shipping information, order details and the last 4 digits of your credit card.